Where to send your Cleo cancellation letter
Read the addresses on this page next to the full guide to cancelling Cleo.
The addresses we hold
Every address our database holds for Cleo, with the Wilmington one a cancellation letter goes to first and the envelope wording that matches it.
Where the letter goesMailing address
Cleo300 Delaware AveSuite 200Wilmington, DE 19801The head-office address for Cleo, in Delaware. ZIP code 19801.
How to address the envelope
Copy the address exactly
Address the envelope to 300 Delaware Ave, Suite 200, Wilmington, DE 19801. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.
Add your return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Send it certified
Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Wilmington is traceable from the article number until it is signed for.
Keep the proof together
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request; with Cancel before the next charge to stop further billing, the set is what the dates are read from.
The letter, written out
The letter below asks Cleo to end the account, stop further charges and confirm in writing. Put the account email, the last four digits of the linked bank account or card and the membership tier in the bracketed places.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Cleo 300 Delaware Ave Suite 200 Wilmington, DE 19801
To whom it may concern,
I am cancelling my account with Cleo, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
I am giving notice under my agreement: Cancel before the next charge to stop further billing.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Or send it by email
Our database lists team@meetcleo.com for cancellations to Cleo. Use the same wording as the letter, keep the sent message, and mail the letter as well for the dated proof.
To whom it may concern,
I am cancelling my account with Cleo, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
I am giving notice under my agreement: Cancel before the next charge to stop further billing.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to this email address.
[Your name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Cleo for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.