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Cancel your Duolingo subscription by mail

Directly with Duolingo, the way to cancel is: Online. Notice rule: Cancel anytime; Super features remain for the rest of the paid period.

Let Postbye cancel Duolingo for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Duolingo.

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  • 3 Duolingo cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Duolingo by mail

  1. Collect the details you need

    Duolingo will look your account up from what the letter says, so check the email on the account, the name of the plan or course bundle and the date of your last payment first.

  2. Write your request

    Postbye turns the request into a finished English letter: close the Duolingo account, stop every charge and reply in writing.

  3. Find the postal address

    Check the contact or terms pages on duolingo.com for the current postal address, then mail the letter there by certified mail and keep the tracking number.

  4. Hold on to the receipt

    File the receipt with the letter. A Duolingo charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Duolingo cancellation letter goes

We do not hold a mailing address for Duolingo. The contact pages on duolingo.com list the current one.

Prefer to write it yourself? Use our letter template

Before you cancel Duolingo, check these

Notice period: Cancel anytime; Super features remain for the rest of the paid period. Work out your cancellation deadline.

  • Deleting the app or the account does not cancel the subscription
  • You must cancel through the channel you subscribed with (in-app, web, or phone-store billing)
  • Android phone-store subscriptions require a Duolingo support request rather than self-serve cancel

If you pay through someone else

  • Follow Apple's subscription cancel instructions
  • Submit a support request / confirm cancellation in Google Play
  • Settings > Super Duolingo > Cancel subscription

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Duolingo for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Duolingo

Cancelling a learning subscription

Learning platforms push annual plans and free trials that turn into paid ones, so the request should name the plan and the date the trial or term ends.

A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.

Duolingo lets you cancel directly (online). A letter is the fallback that leaves a dated record when the direct route fails.

Duolingo cancellation at a glance

How Duolingo accepts cancellations
Online
Category
Education & learning
Verified on

Duolingo cancellation questions

Where do I send my Duolingo cancellation letter?

We do not hold a mailing address for Duolingo. Check the contact or terms pages on duolingo.com, or the address on your latest invoice, then mail the letter there.

Does Duolingo require notice before I cancel?

The rule we recorded for Duolingo: Cancel anytime; Super features remain for the rest of the paid period. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Duolingo?

Have the email on the account, the name of the plan or course bundle and the date of your last payment to hand. The details in the letter need to match what Duolingo has on file.

Will Duolingo confirm my cancellation?

The letter asks Duolingo to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Duolingo received the request. If a charge posts after that date, quote the receipt with your copy of the letter.