Cancel your Rent the Runway subscription by mail
Directly with Rent the Runway, the way to cancel is: Online (Your Membership > Manage Plan). Notice rule: Cancel any time; membership works until the end of the current billing period and does not renew.
Let Postbye cancel Rent the Runway for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Rent the Runway.
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- 2 Rent the Runway cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Rent the Runway by mail
Note your account details
Start with the email on the account, the plan name and the billing date shown on your latest statement, so the request to Rent the Runway names the right account the first time.
Write your request
Ask Rent the Runway to cancel the account, stop all further charges and confirm in writing. Postbye prepares the letter from our English template, with the subject line “Subject: Subscription termination – Rent the Runway”.
Post the letter
Mail the letter by certified mail to the New York address in the next section, and keep the tracking number.
Keep the delivery receipt
File the receipt with the letter. A Rent the Runway charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Rent the Runway cancellation letter goes
Written requests to Rent the Runway go to 345 Hudson St, New York, NY 10014.
With ZIP 10014, the address sits in New York and the letter never leaves the United States postal system.
The letter is addressed “To Whom It May Concern,” and its details block uses the labels Name, Address and E-mail.
Prefer to write it yourself? Use our letter template
Every address we hold for Rent the Runway, with the envelope wording
Before you cancel Rent the Runway, check these
Notice period: Cancel any time; membership works until the end of the current billing period and does not renew. Work out your cancellation deadline.
- All rented items must be returned by the end of the billing period (or the return date on the invoice if earlier) or extra charges and late fees apply
- Pausing 'Without Items' requires every item returned by the next Billing Date, otherwise the higher 'Pause With Items' fee is charged
- Cancelling forfeits RTR Rewards tier, accrued tenure and remaining rewards, and resubscribing does not restore them
- Phone/email (help@renttherunway.com) is for terminating payment authorization
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Rent the Runway for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a subscription box
Subscription boxes bill on a fixed day and ship later, so a request has to arrive before the next billing date and say that the plan, not just the next box, should end.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
Rent the Runway lets you cancel directly (online (Your Membership > Manage Plan)). A letter is the fallback that leaves a dated record when the direct route fails.
Rent the Runway cancellation at a glance
- How Rent the Runway accepts cancellations
- Online (Your Membership > Manage Plan)
- Mailing address on file
- Rent the Runway 345 Hudson St New York, NY 10014
- Country
- United States
- Letter language
- English (template en)
- Phone
- 1-800-509-0842
- Category
- Subscription boxes
- Checked against
- Verified on
