Skip to content

Where to send your Rent the Runway cancellation letter

Read the addresses on this page next to the full guide to cancelling Rent the Runway.

The addresses we hold

One place for Rent the Runway's mailing addresses: the New York delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.

Where the letter goesMailing address

Rent the Runway345 Hudson StNew York, NY 10014

The head-office address for Rent the Runway, in New York. ZIP code 10014.

How to address the envelope

  1. Copy the address exactly

    The front of the envelope carries 345 Hudson St, New York, NY 10014 and nothing else in the address block. Check the 10014 digit by digit before it goes in the post.

  2. Add your return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Send it certified

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep what the post office gives you

    Keep your copy of the letter, the receipt and the delivery record in one place. Because Cancel any time; membership works until the end of the current billing period and does not renew, the date on the receipt is the date that matters.

The letter to send

The request itself is short: Rent the Runway is asked to end the account, stop the charges and confirm in writing, with the email on the account, the plan name and the billing date shown on your latest statement where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Rent the Runway 345 Hudson St New York, NY 10014

To whom it may concern,

I am cancelling my account with Rent the Runway, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

I am giving notice under my agreement: Cancel any time; membership works until the end of the current billing period and does not renew.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Rent the Runway for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Rent the Runway