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Cancel your Verizon Fios subscription by mail

Directly with Verizon Fios, the way to cancel is: Phone or My Verizon chat (type Cancel). Notice rule: Termination usually takes effect on the last day of the billing cycle.

Let Postbye cancel Verizon Fios for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Verizon Fios.

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  • 2 Verizon Fios cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Verizon Fios by mail

  1. Start with your account details

    Verizon Fios will look your account up from what the letter says, so check the account number, the phone number or service address being cancelled and the name on the account first.

  2. Put the request in writing

    The letter asks Verizon Fios to end the account, stop every future charge and confirm it in writing. Postbye fills it in from our English template.

  3. Find the postal address

    Check the contact or terms pages on verizon.com for the current postal address, then mail the letter there by certified mail and keep the tracking number.

  4. Keep proof the letter arrived

    Keep the tracking record with your copy of the letter. If Verizon Fios bills you after the date it received the request, you have the dates to point to.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Verizon Fios cancellation letter goes

We do not hold a mailing address for Verizon Fios. The contact pages on verizon.com list the current one.

Prefer to write it yourself? Use our letter template

Before you cancel Verizon Fios, check these

Notice period: Termination usually takes effect on the last day of the billing cycle. Work out your cancellation deadline.

  • Contract customers may owe a prorated early termination fee of up to $350 (drops $15/month) after the 30-day guarantee; prepaid Fios has none
  • Rented equipment must be returned within 30 days or an unreturned equipment charge applies
  • Cancelling one service can lose bundle discounts
  • Suspension for 30 days to 9 months is an alternative; support pages are older, confirm current fee

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Verizon Fios for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Verizon Fios

Cancelling a phone or internet plan

Phone and internet providers tie cancellation to contracts, equipment balances and notice periods, so the request should name the exact line or service and ask for a final bill in writing.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

Verizon Fios lets you cancel directly (phone or My Verizon chat (type Cancel)). A letter is the fallback that leaves a dated record when the direct route fails.

Verizon Fios cancellation at a glance

How Verizon Fios accepts cancellations
Phone or My Verizon chat (type Cancel)
Phone
1-844-464-8796 (Mon-Fri 8am-7pm ET, Sat 8am-5pm ET)
Category
Phone & internet
Verified on

Verizon Fios cancellation questions

Where do I send my Verizon Fios cancellation letter?

We do not hold a mailing address for Verizon Fios. Check the contact or terms pages on verizon.com, or the address on your latest invoice, then mail the letter there.

Does Verizon Fios require notice before I cancel?

The rule we recorded for Verizon Fios: Termination usually takes effect on the last day of the billing cycle. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Verizon Fios?

Have the account number, the phone number or service address being cancelled and the name on the account to hand. The details in the letter need to match what Verizon Fios has on file.

Will Verizon Fios confirm my cancellation?

The letter asks Verizon Fios to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Verizon Fios received the request. If a charge posts after that date, quote the receipt with your copy of the letter.

Does Verizon Fios prorate the last bill?

Contract customers may owe a prorated early termination fee of up to $350 (drops $15/month) after the 30-day guarantee; prepaid Fios has none.