Skip to content

Cancel your Virgin Media Broadband subscription by mail

Virgin Media Broadband deals with cancellations through the post, so the request goes in a letter and the certified-mail receipt is your proof of when. Virgin Media Broadband receives written requests in Reading, United Kingdom.

Let Postbye cancel Virgin Media Broadband for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Virgin Media Broadband.

  • 4.8 from 2,931 reviews
  • 2 Virgin Media Broadband cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Virgin Media Broadband by mail

  1. Collect the details you need

    Virgin Media Broadband will look your account up from what the letter says, so check the account number, the phone number or service address being cancelled and the name on the account first.

  2. Write your request

    State plainly that you want the Virgin Media Broadband account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template (“Subject: Cancellation Request – [your name]”).

  3. Post it with proof of delivery

    Post it by certified mail to Virgin Media Broadband in Reading, United Kingdom, using the exact address below, and note the tracking number.

  4. File the delivery record

    File the receipt with the letter. A Virgin Media Broadband charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Virgin Media Broadband cancellation letter goes

Virgin Media Broadband500 Brook DriveRG2 6UU ReadingUnited Kingdom

Written requests to Virgin Media Broadband go to 500 Brook Drive, RG2 6UU Reading, United Kingdom.

The postcode RG2 6UU belongs to Reading, United Kingdom, so this is where the envelope is delivered.

The database also lists Brook Drive 500, RG2 6UU Reading, United Kingdom for Virgin Media Broadband. Use the first address above unless your agreement names this one.

The letter greets the reader with “To Whom It May Concern,”; your own details sit under the labels Account holder, Billing address on file and Email on file.

Prefer to write it yourself? Use our letter template

Every address we hold for Virgin Media Broadband, with the envelope wording

Before you cancel Virgin Media Broadband, check these

  • Ask for a final bill in writing and return any rented equipment by tracked mail.
  • Check for an early-termination fee or a remaining equipment balance before the cancellation date.
  • If you are moving to another provider, keep the line active until the new service works, then cancel.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Virgin Media Broadband for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Virgin Media Broadband

Cancelling a phone or internet plan

Phone and internet providers tie cancellation to contracts, equipment balances and notice periods, so the request should name the exact line or service and ask for a final bill in writing.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

Virgin Media Broadband cancellation at a glance

How Virgin Media Broadband accepts cancellations
By mailed letter
Mailing address on file
Virgin Media Broadband 500 Brook Drive RG2 6UU Reading United Kingdom
Second address on file
Virgin Media Broadband Brook Drive 500 RG2 6UU Reading United Kingdom
Country
United Kingdom
Letter language
English (template en-generic)
Category (from the company name)
Phone & internet
Added to the database
May 7, 2026
Data last checked

Virgin Media Broadband cancellation questions

Where do I send my Virgin Media Broadband cancellation letter?

Address the letter to Virgin Media Broadband, 500 Brook Drive, RG2 6UU Reading, United Kingdom. The database also lists a second address, in Reading, United Kingdom; the letter goes to the one above.

What should I check before I cancel Virgin Media Broadband?

For a phone or internet plan: name the exact line or service address. Accounts with several lines can leave one of them running.

What do I need to cancel Virgin Media Broadband?

Have the account number, the phone number or service address being cancelled and the name on the account to hand. The details in the letter need to match what Virgin Media Broadband has on file.

Will Virgin Media Broadband confirm my cancellation?

The letter asks Virgin Media Broadband to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Virgin Media Broadband received the request. If a charge posts after that date, quote the receipt with your copy of the letter.