Where to send your Virgin Media Broadband cancellation letter
Read the addresses on this page next to the full guide to cancelling Virgin Media Broadband.
The addresses we hold
The address a cancellation letter to Virgin Media Broadband needs, and every other address we hold, starting in Reading: copy the lines exactly and the envelope sorts itself.
Where the letter goesMailing address
Virgin Media Broadband500 Brook DriveRG2 6UU ReadingUnited KingdomThe United Kingdom address on file for Virgin Media Broadband. Postal code RG2 6UU.
Second address on file
Virgin Media BroadbandBrook Drive 500RG2 6UU ReadingUnited KingdomThe database lists this as a second address for Virgin Media Broadband. Use the primary address above unless your agreement names this one.
How to address the envelope
Copy it exactly onto the envelope
The envelope reads 500 Brook Drive, RG2 6UU Reading, United Kingdom. Match the spacing and the box or street line exactly as printed.
Add the return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Send it certified
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
Keep the proof together
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
The cancellation letter
Copy the letter below onto one page, fill in the account number, the phone number or service address being cancelled and the name on the account, and it is ready for the envelope. Our template builds the same letter on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Virgin Media Broadband 500 Brook Drive RG2 6UU Reading United Kingdom
To whom it may concern,
I am cancelling my account with Virgin Media Broadband, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Virgin Media Broadband for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.