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Where to send your Comdirect cancellation letter

Read the addresses on this page next to the full guide to cancelling Comdirect.

The addresses we hold

If you are writing to Comdirect, this is the page with the address on it: Quickborn, 25451, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

ComdirectPascalkehre 1525451 QuickbornGermany

The Germany address on file for Comdirect. Postal code 25451.

How to address the envelope

  1. Write the address as printed

    The envelope reads Pascalkehre 15, 25451 Quickborn, Germany. Match the spacing and the box or street line exactly as printed.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it certified

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep the records

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The cancellation letter

What the letter to Comdirect says: one clear cancellation request, no reasons given, the account email, the last four digits of the linked bank account or card and the membership tier quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Comdirect Pascalkehre 15 25451 Quickborn Germany

To whom it may concern,

I am cancelling my account with Comdirect, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Comdirect for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Comdirect