Where to send your Comfort Card cancellation letter
Read the addresses on this page next to the full guide to cancelling Comfort Card.
Read the addresses on this page next to the full guide to cancelling Comfort Card.
The address a cancellation letter to Comfort Card needs, and every other address we hold, starting in Mönchengladbach: copy the lines exactly and the envelope sorts itself.
Where the letter goesMailing address
Comfort CardSantander-Platz 141061 MönchengladbachGermanyThe Germany address on file for Comfort Card. Postal code 41061.
Second address on file
Comfort CardPostbus 23433500 GH UtrechtNetherlandsThe database lists this as a second address for Comfort Card. Use the primary address above unless your agreement names this one.
Address the envelope to Santander-Platz 1, 41061 Mönchengladbach, Germany. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Comfort Card has moved.
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
The request itself is short: Comfort Card is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Comfort Card Santander-Platz 1 41061 Mönchengladbach Germany
To whom it may concern,
I am cancelling my account with Comfort Card, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
The full guide to cancelling this company, our letter template and the postal guides.
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.