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Where to send your Coupang Play cancellation letter

Read the addresses on this page next to the full guide to cancelling Coupang Play.

The addresses we hold

If you are writing to Coupang Play, this is the page with the address on it: Seoul, 05050, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

Coupang Play서울특별시 광진구 아차산로 412, 2층 (자양동)412 Achasan-ro, Gwangjin-gu, 2F05050 SeoulSouth Korea

The South Korea address on file for Coupang Play. Postal code 05050.

How to address the envelope

  1. Use the address letter for letter

    Copy 서울특별시 광진구 아차산로 412, 2층 (자양동), 412 Achasan-ro, Gwangjin-gu, 2F, 05050 Seoul, South Korea letter for letter. A wrong digit in 05050 is enough to send the letter on a detour.

  2. Add the return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it certified

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the records

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter, written out

A plain, dated letter to Coupang Play asking for the cancellation, the end of every charge and written confirmation. Have the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Coupang Play 서울특별시 광진구 아차산로 412, 2층 (자양동) 412 Achasan-ro, Gwangjin-gu, 2F 05050 Seoul South Korea

To whom it may concern,

I am cancelling my account with Coupang Play, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Coupang Play for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Coupang Play