Cancel your Course Hero subscription by mail
Directly with Course Hero, the way to cancel is: Online (Account Settings > Stop Recurring Membership). Notice rule: Cancellation takes effect within about 7 business days per Course Hero's recurring-payments page; premium access continues until the paid period ends.
Let Postbye cancel Course Hero for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Course Hero.
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- 2 Course Hero cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Course Hero by mail
Note your account details
Course Hero will look your account up from what the letter says, so check the email on the account, the name of the plan or course bundle and the date of your last payment first.
Set out the request
Postbye turns the request into a finished English letter headed “Subject: Subscription termination – Course Hero”: close the Course Hero account, stop every charge and reply in writing.
Post the letter
Use certified mail for the 94063 Redwood City address in the next section, so the post office records the delivery. Write down the tracking number.
File the delivery record
File the receipt with the letter. A Course Hero charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Course Hero cancellation letter goes
The mailing address we hold for Course Hero is 2000 Seaport Blvd, Redwood City, CA 94063.
Redwood City is in California (ZIP 94063), a domestic address for certified mail within the United States.
Your name, address and email appear in a short block labelled Name, Address and E-mail, under the greeting “To Whom It May Concern,”.
Prefer to write it yourself? Use our letter template
Every address we hold for Course Hero, with the envelope wording
Before you cancel Course Hero, check these
Notice period: Cancellation takes effect within about 7 business days per Course Hero's recurring-payments page; premium access continues until the paid period ends. Work out your cancellation deadline.
- You cannot delete your account while a paid membership is active; cancel the recurring subscription first
- After the paid term ends the account reverts to Basic
- Annual memberships auto-renew for another year unless recurring is stopped
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Course Hero for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a learning subscription
Learning platforms push annual plans and free trials that turn into paid ones, so the request should name the plan and the date the trial or term ends.
A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.
Course Hero lets you cancel directly (online (Account Settings > Stop Recurring Membership)). A letter is the fallback that leaves a dated record when the direct route fails.
Course Hero cancellation at a glance
- How Course Hero accepts cancellations
- Online (Account Settings > Stop Recurring Membership)
- Mailing address on file
- Course Hero 2000 Seaport Blvd Redwood City, CA 94063
- Country
- United States
- Letter language
- English (template en)
- Category
- Education & learning
- Checked against
- Verified on
