Where to send your Course Hero cancellation letter
Read the addresses on this page next to the full guide to cancelling Course Hero.
The addresses we hold
The addresses below are what our database holds for Course Hero, first the one a cancellation letter belongs to in Redwood City, then the others, so you can tell them apart.
Where the letter goesMailing address
Course Hero2000 Seaport BlvdRedwood City, CA 94063The head-office address for Course Hero, in California. ZIP code 94063.
How to address the envelope
Write the address as printed
Address the envelope to 2000 Seaport Blvd, Redwood City, CA 94063. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.
Add your return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Send it by certified mail
Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Redwood City is traceable from the article number until it is signed for.
Keep the records
Keep your copy of the letter, the receipt and the delivery record in one place. Because Cancellation takes effect within about 7 business days per Course Hero's recurring-payments page; premium access continues until the paid period ends, the date on the receipt is the date that matters.
The letter to send
The request itself is short: Course Hero is asked to end the account, stop the charges and confirm in writing, with the email on the account, the name of the plan or course bundle and the date of your last payment where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Course Hero 2000 Seaport Blvd Redwood City, CA 94063
To whom it may concern,
I am cancelling my account with Course Hero, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
I am giving notice under my agreement: Cancellation takes effect within about 7 business days per Course Hero's recurring-payments page; premium access continues until the paid period ends.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Course Hero for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.