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Where to send your Coursera cancellation letter

Read the addresses on this page next to the full guide to cancelling Coursera.

The addresses we hold

One place for Coursera's mailing addresses: the Mountain View delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.

Where the letter goesMailing address

Coursera381 East Evelyn AvenueMountain View, CA 94041

The head-office address for Coursera, in California. ZIP code 94041.

How to address the envelope

  1. Copy it exactly onto the envelope

    The envelope reads 381 East Evelyn Avenue, Mountain View, CA 94041. Match the spacing and the box or street line exactly as printed.

  2. Add the return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Ask for certified mail

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep what the post office gives you

    Hold on to the letter copy, the receipt and the tracking page; the notice period (Cancel before the next billing date; refund eligibility depends on product type) runs from the date on the record.

The cancellation letter

The letter below asks Coursera to end the account, stop further charges and confirm in writing. Put the email on the account, the name of the plan or course bundle and the date of your last payment in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Coursera 381 East Evelyn Avenue Mountain View, CA 94041

To whom it may concern,

I am cancelling my account with Coursera, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

I am giving notice under my agreement: Cancel before the next billing date; refund eligibility depends on product type.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Coursera for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Coursera