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Where to send your DEFY cancellation letter

Read the addresses on this page next to the full guide to cancelling DEFY.

The addresses we hold

Where a cancellation letter to DEFY should be sent: the verified Provo address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

DEFY86 N. University AvenueSuite 350Provo, UT 84062

The head-office address for DEFY, in Utah. ZIP code 84062.

How to address the envelope

  1. Copy it exactly onto the envelope

    Address the envelope to 86 N. University Avenue, Suite 350, Provo, UT 84062. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Add the return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it certified

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep the proof together

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The letter to send

What the letter to DEFY says: one clear cancellation request, no reasons given, the name and email on the account and, if you have one, an account or customer number quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

DEFY 86 N. University Avenue Suite 350 Provo, UT 84062

To whom it may concern,

I am cancelling my account with DEFY, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel DEFY for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel DEFY