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Where to send your Deka cancellation letter

Read the addresses on this page next to the full guide to cancelling Deka.

The addresses we hold

Everything we hold on where Deka takes its post: the 60325 Frankfurt am Main delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

DekaMainzer Landstraße 1660325 Frankfurt am MainGermany

The Germany address on file for Deka. Postal code 60325.

How to address the envelope

  1. Write the address as printed

    The envelope reads Mainzer Landstraße 16, 60325 Frankfurt am Main, Germany. Match the spacing and the box or street line exactly as printed.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Certified mail, not a courier

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep the records

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

Your letter to Deka

The request itself is short: Deka is asked to end the account, stop the charges and confirm in writing, with the account email, the last four digits of the linked bank account or card and the membership tier where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Deka Mainzer Landstraße 16 60325 Frankfurt am Main Germany

To whom it may concern,

I am cancelling my account with Deka, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Deka for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Deka