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Where to send your Deutschland Ticket cancellation letter

Read the addresses on this page next to the full guide to cancelling Deutschland Ticket.

The addresses we hold

Everything we hold on where Deutschland Ticket takes its post: the 60486 Frankfurt am Main delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

Deutschland TicketEuropa-Allee 78 - 8460486 Frankfurt am MainGermany

The Germany address on file for Deutschland Ticket. Postal code 60486.

How to address the envelope

  1. Copy it exactly onto the envelope

    The front of the envelope carries Europa-Allee 78 - 84, 60486 Frankfurt am Main, Germany and nothing else in the address block. Check the 60486 digit by digit before it goes in the post.

  2. Put your own address on it

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Deutschland Ticket has moved.

  3. Buy the certified service

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep the records

    Hold on to the letter copy, the receipt and the tracking page.

The cancellation letter

Copy the letter below onto one page, fill in the name and email on the account and, if you have one, an account or customer number, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Deutschland Ticket Europa-Allee 78 - 84 60486 Frankfurt am Main Germany

To whom it may concern,

I am cancelling my account with Deutschland Ticket, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Deutschland Ticket for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Deutschland Ticket