Skip to content

Where to send your Dew21 cancellation letter

Read the addresses on this page next to the full guide to cancelling Dew21.

The addresses we hold

The addresses below are what our database holds for Dew21, first the one a cancellation letter belongs to in Dortmund, then the others, so you can tell them apart.

Where the letter goesMailing address

Dew21Postfach 10414144041 DortmundGermany

The Germany address on file for Dew21. Postal code 44041.

How to address the envelope

  1. Use the address letter for letter

    Copy Postfach 104141, 44041 Dortmund, Germany letter for letter. A wrong digit in 44041 is enough to send the letter on a detour.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it certified

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the proof together

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter to send

Copy the letter below onto one page, fill in the name and email on the account and, if you have one, an account or customer number, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Dew21 Postfach 104141 44041 Dortmund Germany

To whom it may concern,

I am cancelling my account with Dew21, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Dew21 for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Dew21