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Where to send your Dexcom cancellation letter

Read the addresses on this page next to the full guide to cancelling Dexcom.

The addresses we hold

This page shows every mailing address we hold for Dexcom, starting with the one a cancellation letter should go to in London, SW1H 0BL, and how to address the envelope so it arrives without a query.

Where the letter goesMailing address

Dexcom50 BroadwaySuite 4, 7th FloorSW1H 0BL LondonUnited Kingdom

The United Kingdom address on file for Dexcom. Postal code SW1H 0BL.

Second address on file

DexcomLougheed Highway 4445501V5C 6R6 BurnabyCanada

The database lists this as a second address for Dexcom. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Write the address as printed

    Write out 50 Broadway, Suite 4, 7th Floor, SW1H 0BL London, United Kingdom as shown above, including the SW1H 0BL postal code, exactly as printed.

  2. Put your own address on it

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Ask for certified mail

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. File the receipt with your copy

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter to send

The letter below asks Dexcom to end the account, stop further charges and confirm in writing. Put the account email, the plan name and any pending order or prescription reference in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Dexcom 50 Broadway Suite 4, 7th Floor SW1H 0BL London United Kingdom

To whom it may concern,

I am cancelling my account with Dexcom, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Dexcom for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Dexcom