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Where to send your Dext cancellation letter

Read the addresses on this page next to the full guide to cancelling Dext.

The addresses we hold

Everything we hold on where Dext takes its post: the EC2A 4DS London delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

Dext25 Luke StreetUnit 1.2 Techspace ShoreditchEC2A 4DS LondonUnited Kingdom

The United Kingdom address on file for Dext. Postal code EC2A 4DS.

Second address on file

DextCastlereagh Street 1Suite 9.02, Level 92000 SydneyAustralia

The database lists this as a second address for Dext. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Copy the address exactly

    Address the envelope to 25 Luke Street, Unit 1.2 Techspace Shoreditch, EC2A 4DS London, United Kingdom. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Add the return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Ask for certified mail

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep what the post office gives you

    Hold on to the letter copy, the receipt and the tracking page.

The cancellation letter

The request itself is short: Dext is asked to end the account, stop the charges and confirm in writing, with the account email, the plan or product name and the invoice or order number from your latest receipt where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Dext 25 Luke Street Unit 1.2 Techspace Shoreditch EC2A 4DS London United Kingdom

To whom it may concern,

I am cancelling my account with Dext, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Dext for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Dext