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Where to send your Dialogue cancellation letter

Read the addresses on this page next to the full guide to cancelling Dialogue.

The addresses we hold

Where a cancellation letter to Dialogue should be sent: the verified Montréal address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

DialogueRue Notre-Dame Ouest 390H2Y 1T9 MontréalCanada

The Canada address on file for Dialogue. Postal code H2Y 1T9.

How to address the envelope

  1. Write the address as printed

    Write out Rue Notre-Dame Ouest 390, H2Y 1T9 Montréal, Canada as shown above, including the H2Y 1T9 postal code, exactly as printed.

  2. Put your own address on it

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Dialogue has moved.

  3. Send it by certified mail

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep what the post office gives you

    Hold on to the letter copy, the receipt and the tracking page.

The letter, written out

What the letter to Dialogue says: one clear cancellation request, no reasons given, the account email, the plan name and any pending order or prescription reference quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Dialogue Rue Notre-Dame Ouest 390 H2Y 1T9 Montréal Canada

To whom it may concern,

I am cancelling my account with Dialogue, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Dialogue for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Dialogue