Cancel your Didi subscription by mail
Didi accepts written cancellation requests by post, which makes certified mail the strongest proof that you asked. Post for Didi is handled in Tianjin, China, which is where your letter is headed.
Let Postbye cancel Didi for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Didi.
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- 2 Didi cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Didi by mail
Collect the details you need
Put the name and email on the account and, if you have one, an account or customer number in front of you before you write: the request to Didi is only as good as the details it quotes.
Put the request in writing
Didi is based in China, so the letter goes out in Chinese, built from our Chinese template. Subject line: “主题：取消请求 – [your name]”. It asks for the subscription to end, for further charges to stop and for written confirmation.
Send it by certified mail
Use certified mail for the 300457 Tianjin address in the next section, so the post office records the delivery. Write down the tracking number.
Keep the delivery receipt
The receipt dates your request. Look at your next statement for any Didi charge after that date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Didi cancellation letter goes
Didi takes its post at 天津经济技术开发区第一大街79号泰达MSD-C区C2座21层2103室, 300457 Tianjin, China, which is where a cancellation letter belongs.
The envelope is going to Tianjin, China, so the postcode 300457 must be on the front.
The letter greets the reader with “相关负责人：”; your own details sit under the labels 账户持有人, 存档的账单地址 and 存档的电子邮件地址.
Prefer to write it yourself? Use our letter template
Before you cancel Didi, check these
- If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
- Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
- Use the same name and email as on the account. A mismatch can delay the request.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Didi for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
Most subscriptions keep billing until someone tells the company to stop, and a dated letter is proof that somebody did.
A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.
Didi cancellation at a glance
- How Didi accepts cancellations
- By mailed letter
- Mailing address on file
- Didi 天津经济技术开发区第一大街79号泰达MSD-C区C2座21层2103室 300457 Tianjin China
- Country
- China
- Letter language
- Chinese (template zh)
- Added to the database
- September 29, 2026
- Data last checked
