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Where to send your Didi cancellation letter

Read the addresses on this page next to the full guide to cancelling Didi.

The addresses we hold

Where a cancellation letter to Didi should be sent: the verified Tianjin address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

Didi天津经济技术开发区第一大街79号泰达MSD-C区C2座21层2103室300457 TianjinChina

The China address on file for Didi. Postal code 300457.

How to address the envelope

  1. Copy the address exactly

    Write out 天津经济技术开发区第一大街79号泰达MSD-C区C2座21层2103室, 300457 Tianjin, China as shown above, including the 300457 postal code, exactly as printed.

  2. Add your return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Buy the certified service

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep the records

    Hold on to the letter copy, the receipt and the tracking page.

Your letter to Didi

The request itself is short: Didi is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Didi 天津经济技术开发区第一大街79号泰达MSD-C区C2座21层2103室 300457 Tianjin China

To whom it may concern,

I am cancelling my account with Didi, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Didi for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Didi