Where to send your Direct Energy cancellation letter
Read the addresses on this page next to the full guide to cancelling Direct Energy.
The addresses we hold
One place for Direct Energy's mailing addresses: the Calgary delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.
Where the letter goesMailing address
Direct Energy36 Street Northeast 2525Suite 118AT1Y 5T4 CalgaryCanadaThe Canada address on file for Direct Energy. Postal code T1Y 5T4.
How to address the envelope
Use the address letter for letter
The envelope reads 36 Street Northeast 2525, Suite 118A, T1Y 5T4 Calgary, Canada. Match the spacing and the box or street line exactly as printed.
Add your return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Send it by certified mail
At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.
Keep what the post office gives you
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
Your letter to Direct Energy
Copy the letter below onto one page, fill in the name and email on the account and, if you have one, an account or customer number, and it is ready for the envelope. Our template builds the same letter on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Direct Energy 36 Street Northeast 2525 Suite 118A T1Y 5T4 Calgary Canada
To whom it may concern,
I am cancelling my account with Direct Energy, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Direct Energy for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.