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Where to send your Direct Line Insurance Group cancellation letter

Read the addresses on this page next to the full guide to cancelling Direct Line Insurance Group.

The addresses we hold

The addresses below are what our database holds for Direct Line Insurance Group, first the one a cancellation letter belongs to in Leeds, then the others, so you can tell them apart.

Where the letter goesMailing address

Direct Line Insurance GroupNeville StreetLS1 4AZ LeedsUnited Kingdom

The United Kingdom address on file for Direct Line Insurance Group. Postal code LS1 4AZ.

Second address on file

Direct Line Insurance GroupRivermede Road 630Unit 4L4K 2H7 VaughanCanada

The database lists this as a second address for Direct Line Insurance Group. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Copy it exactly onto the envelope

    The front of the envelope carries Neville Street, LS1 4AZ Leeds, United Kingdom and nothing else in the address block. Check the LS1 4AZ digit by digit before it goes in the post.

  2. Add your return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Direct Line Insurance Group has moved.

  3. Send it certified

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the proof together

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The cancellation letter

The letter below asks Direct Line Insurance Group to end the account, stop further charges and confirm in writing. Put the policy number, the name on the policy and the date you want cover to end in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Direct Line Insurance Group Neville Street LS1 4AZ Leeds United Kingdom

To whom it may concern,

I am cancelling my account with Direct Line Insurance Group, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Direct Line Insurance Group for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Direct Line Insurance Group