Where to send your Discover Card cancellation letter
Read the addresses on this page next to the full guide to cancelling Discover Card.
The addresses we hold
The addresses below are what our database holds for Discover Card, first the one a cancellation letter belongs to in Charlotte, then the others, so you can tell them apart.
Where the letter goesDedicated cancellation box
Discover CardCapital OnePO Box 71083Charlotte, NC 28272-1083“PO Box 71083” is a post-office box, so it takes post and not couriers: certified mail is the way to reach it. Our records list this box for Discover Card cancellations.
Head office
Discover Card30943 P.O. BoxSalt Lake City, UT 84130-0943Utah, ZIP 84130-0943: where mail for Discover Card is delivered.
How to address the envelope
Use the address letter for letter
Write out Capital One, PO Box 71083, Charlotte, NC 28272-1083 as shown above, including the 28272-1083 postal code, exactly as printed.
Add your return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Certified mail, not a courier
At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.
Keep the records
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.
The cancellation letter
A plain, dated letter to Discover Card asking for the cancellation, the end of every charge and written confirmation. Have the account email, the last four digits of the linked bank account or card and the membership tier to hand; our letter template fills the same shape in on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Discover Card Capital One PO Box 71083 Charlotte, NC 28272-1083
To whom it may concern,
I am cancelling my account with Discover Card, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Discover Card for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.