Skip to content

Where to send your Disney+ cancellation letter

Read the addresses on this page next to the full guide to cancelling Disney+.

The addresses we hold

The address a cancellation letter to Disney+ needs, and every other address we hold, starting in Burbank: copy the lines exactly and the envelope sorts itself.

Where the letter goesMailing address

Disney+500 South Buena Vista StreetBurbank, CA 91521

Disney+ takes its post at this California address (ZIP 91521).

How to address the envelope

  1. Copy it exactly onto the envelope

    Address the envelope to 500 South Buena Vista Street, Burbank, CA 91521. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Put your own address on it

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Disney+ has moved.

  3. Ask for certified mail

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Burbank is traceable from the article number until it is signed for.

  4. Keep the records

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file, especially with the notice rule: Cancel anytime; effective at the end of the current subscription term.

The cancellation letter

The letter below asks Disney+ to end the account, stop further charges and confirm in writing. Put the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Disney+ 500 South Buena Vista Street Burbank, CA 91521

To whom it may concern,

I am cancelling my account with Disney+, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

I am giving notice under my agreement: Cancel anytime; effective at the end of the current subscription term.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Disney+ for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Disney+