Cancel your Docsity subscription by mail
Docsity accepts written cancellation requests by post, which makes certified mail the strongest proof that you asked. The cancellation address on file for Docsity is in Torino, Italy.
Let Postbye cancel Docsity for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Docsity.
- 4.8 from 2,931 reviews
- 2 Docsity cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Docsity by mail
Note your account details
Before writing, collect the name and email on the account and, if you have one, an account or customer number. Docsity can only act on a request it can match to an account.
Write the cancellation request
Because Docsity is dealt with in Italian, the letter is written in Italian (template it). Subject: “Oggetto: Richiesta di cancellazione – [your name]”. It requests an end to the subscription and to every further charge, plus written confirmation.
Post the letter
Address the envelope to Docsity, Torino, exactly as printed in the next section. Certified mail gives you a tracking number and a delivery record.
Keep the proof of delivery
Once the letter is delivered, the date on the receipt is the date Docsity was told. Compare it with your statements over the next billing cycle.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Docsity cancellation letter goes
The mailing address we hold for Docsity is Via Leonardo da Vinci 16, 10126 Torino, Italy.
Postal code 10126 places the address in Piemonte, Italy.
Your details go in a block headed by Titolare dell'account, Indirizzo di fatturazione registrato and Email registrata, and the opening line is “A chi di competenza,”.
Prefer to write it yourself? Use our letter template
Every address we hold for Docsity, with the envelope wording
Before you cancel Docsity, check these
- If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
- Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
- Use the same name and email as on the account. A mismatch can delay the request.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Docsity for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
A subscription ends when the company records your request, not when you stop using it, and a letter is the record you can show later.
A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.
Docsity cancellation at a glance
- How Docsity accepts cancellations
- By mailed letter
- Mailing address on file
- Docsity Via Leonardo da Vinci 16 10126 Torino Italy
- Country
- Italy
- Letter language
- Italian (template it)
- Added to the database
- May 13, 2026
- Data last checked
