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Where to send your Docsity cancellation letter

Read the addresses on this page next to the full guide to cancelling Docsity.

The addresses we hold

Every address our database holds for Docsity, with the Torino one a cancellation letter goes to first and the envelope wording that matches it.

Where the letter goesMailing address

DocsityVia Leonardo da Vinci 1610126 TorinoItaly

The Italy address on file for Docsity. Postal code 10126.

How to address the envelope

  1. Copy the address exactly

    Write out Via Leonardo da Vinci 16, 10126 Torino, Italy as shown above, including the 10126 postal code, exactly as printed.

  2. Put your own address on it

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Docsity has moved.

  3. Certified mail, not a courier

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Torino is traceable from the article number until it is signed for.

  4. Keep the proof together

    Hold on to the letter copy, the receipt and the tracking page.

The letter to send

Copy the letter below onto one page, fill in the email on the account, the name of the plan or course bundle and the date of your last payment, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Docsity Via Leonardo da Vinci 16 10126 Torino Italy

To whom it may concern,

I am cancelling my account with Docsity, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Docsity for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Docsity