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Where to send your Docura cancellation letter

Read the addresses on this page next to the full guide to cancelling Docura.

The addresses we hold

Every address our database holds for Docura, with the Düsseldorf one a cancellation letter goes to first and the envelope wording that matches it.

Where the letter goesMailing address

DocuraFritz-Vomfelde-Straße 2640547 DüsseldorfGermany

The Germany address on file for Docura. Postal code 40547.

How to address the envelope

  1. Use the address letter for letter

    Address the envelope to Fritz-Vomfelde-Straße 26, 40547 Düsseldorf, Germany. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Put your own address on it

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Send it by certified mail

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep the proof together

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter, written out

Copy the letter below onto one page, fill in the name and email on the account and, if you have one, an account or customer number, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Docura Fritz-Vomfelde-Straße 26 40547 Düsseldorf Germany

To whom it may concern,

I am cancelling my account with Docura, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Docura for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Docura