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Where to send your Docusign cancellation letter

Read the addresses on this page next to the full guide to cancelling Docusign.

The addresses we hold

The addresses below are what our database holds for Docusign, first the one a cancellation letter belongs to in San Francisco, then the others, so you can tell them apart.

Where the letter goesMailing address

Docusign221 Main Street#1550San Francisco, CA 94105

Docusign takes its post at this California address (ZIP 94105).

How to address the envelope

  1. Copy it exactly onto the envelope

    Copy 221 Main Street, #1550, San Francisco, CA 94105 letter for letter. A wrong digit in 94105 is enough to send the letter on a detour.

  2. Add your return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Docusign has moved.

  3. Send it by certified mail

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep the proof together

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request; with Account stays available through the subscription term, then downgrades to a Free version, the set is what the dates are read from.

Your letter to Docusign

The request itself is short: Docusign is asked to end the account, stop the charges and confirm in writing, with the account email, the plan or product name and the invoice or order number from your latest receipt where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Docusign 221 Main Street #1550 San Francisco, CA 94105

To whom it may concern,

I am cancelling my account with Docusign, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

I am giving notice under my agreement: Account stays available through the subscription term, then downgrades to a Free version.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Docusign for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Docusign