Where to send your Donau cancellation letter
Read the addresses on this page next to the full guide to cancelling Donau.
The addresses we hold
The address a cancellation letter to Donau needs, and every other address we hold, starting in Wien: copy the lines exactly and the envelope sorts itself.
Where the letter goesMailing address
DonauSchottenring 15Insurance AG Vienna Insurance Group1010 WienAustriaThe Austria address on file for Donau. Postal code 1010.
How to address the envelope
Write the address as printed
One address block, copied whole: Schottenring 15, Insurance AG Vienna Insurance Group, 1010 Wien, Austria. If any line differs from the card above, start the envelope again.
Add the return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Donau has moved.
Send it by certified mail
Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.
Keep what the post office gives you
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.
Your letter to Donau
The request itself is short: Donau is asked to end the account, stop the charges and confirm in writing, with the policy number, the name on the policy and the date you want cover to end where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Donau Schottenring 15 Insurance AG Vienna Insurance Group 1010 Wien Austria
To whom it may concern,
I am cancelling my account with Donau, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Donau for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.