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Where to send your Dotto One cancellation letter

Read the addresses on this page next to the full guide to cancelling Dotto One.

The addresses we hold

The addresses below are what our database holds for Dotto One, first the one a cancellation letter belongs to in Toronto, then the others, so you can tell them apart.

Where the letter goesMailing address

Dotto OneBay Street 1033320M5S 3A5 TorontoCanada

The Canada address on file for Dotto One. Postal code M5S 3A5.

How to address the envelope

  1. Use the address letter for letter

    The front of the envelope carries Bay Street 1033, 320, M5S 3A5 Toronto, Canada and nothing else in the address block. Check the M5S 3A5 digit by digit before it goes in the post.

  2. Add the return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Buy the certified service

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep the proof together

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter, written out

What the letter to Dotto One says: one clear cancellation request, no reasons given, the name and email on the account and, if you have one, an account or customer number quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Dotto One Bay Street 1033 320 M5S 3A5 Toronto Canada

To whom it may concern,

I am cancelling my account with Dotto One, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Dotto One for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Dotto One