Where to send your Dux Soup cancellation letter
Read the addresses on this page next to the full guide to cancelling Dux Soup.
The addresses we hold
Where a cancellation letter to Dux Soup should be sent: the verified Mountain View address below, plus the other addresses on file, and how to write them on the envelope.
Where the letter goesMailing address
Dux Soup1600 Amphitheatre PkwyMountain View, CA 94043California, ZIP 94043: where mail for Dux Soup is delivered.
How to address the envelope
Use the address letter for letter
The envelope reads 1600 Amphitheatre Pkwy, Mountain View, CA 94043. Match the spacing and the box or street line exactly as printed.
Add your return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Certified mail, not a courier
Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Mountain View is traceable from the article number until it is signed for.
Keep what the post office gives you
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
The letter to send
The request itself is short: Dux Soup is asked to end the account, stop the charges and confirm in writing, with the account email, the plan or product name and the invoice or order number from your latest receipt where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Dux Soup 1600 Amphitheatre Pkwy Mountain View, CA 94043
To whom it may concern,
I am cancelling my account with Dux Soup, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Dux Soup for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.