Skip to content

Where to send your eBay cancellation letter

Read the addresses on this page next to the full guide to cancelling eBay.

The addresses we hold

Every address our database holds for eBay, with the San Jose one a cancellation letter goes to first and the envelope wording that matches it.

Where the letter goesMailing address

eBay2025 Hamilton AvenueSan Jose, CA 95125

The head-office address for eBay, in California. ZIP code 95125.

How to address the envelope

  1. Use the address letter for letter

    The envelope reads 2025 Hamilton Avenue, San Jose, CA 95125. Match the spacing and the box or street line exactly as printed.

  2. Add the return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Ask for certified mail

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep what the post office gives you

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter, written out

The letter below asks eBay to end the account, stop further charges and confirm in writing. Put your member number, the name on the membership and the renewal date shown on your latest invoice in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

eBay 2025 Hamilton Avenue San Jose, CA 95125

To whom it may concern,

I am cancelling my account with eBay, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel eBay for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel eBay