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Where to send your Elite Premium Service cancellation letter

Read the addresses on this page next to the full guide to cancelling Elite Premium Service.

The addresses we hold

Where a cancellation letter to Elite Premium Service should be sent: the verified St. Gallen address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

Elite Premium ServiceFellenbergstrasse 65L9000 St. GallenSwitzerland

The Switzerland address on file for Elite Premium Service. Postal code 9000.

How to address the envelope

  1. Copy the address exactly

    Copy Fellenbergstrasse 65L, 9000 St. Gallen, Switzerland letter for letter. A wrong digit in 9000 is enough to send the letter on a detour.

  2. Add the return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Certified mail, not a courier

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep what the post office gives you

    Hold on to the letter copy, the receipt and the tracking page.

The cancellation letter

The request itself is short: Elite Premium Service is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Elite Premium Service Fellenbergstrasse 65L 9000 St. Gallen Switzerland

To whom it may concern,

I am cancelling my account with Elite Premium Service, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Elite Premium Service for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Elite Premium Service