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Where to send your Eneco cancellation letter

Read the addresses on this page next to the full guide to cancelling Eneco.

The addresses we hold

Where a cancellation letter to Eneco should be sent: the verified Rotterdam address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

EnecoPostbus 10143000 BA RotterdamNetherlands

The Netherlands address on file for Eneco. Postal code 3000 BA.

How to address the envelope

  1. Copy the address exactly

    Address the envelope to Postbus 1014, 3000 BA Rotterdam, Netherlands. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Add the return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Send it by certified mail

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Rotterdam is traceable from the article number until it is signed for.

  4. Keep what the post office gives you

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter to send

What the letter to Eneco says: one clear cancellation request, no reasons given, the name and email on the account and, if you have one, an account or customer number quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Eneco Postbus 1014 3000 BA Rotterdam Netherlands

To whom it may concern,

I am cancelling my account with Eneco, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Eneco for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Eneco