Cancel your Enercity subscription by mail
For Enercity the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. The cancellation address on file for Enercity is in Hannover, Germany.
Let Postbye cancel Enercity for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Enercity.
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- 3 Enercity cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Enercity by mail
Start with your account details
Start with the name and email on the account and, if you have one, an account or customer number, so the request to Enercity names the right account the first time.
Put the request in writing
Postbye drafts the request in German, the language of Germany, with “Betreff: Kündigungsanfrage – [your name]” as the subject line. It asks Enercity to close the subscription, stop billing and confirm in writing.
Post the letter
Post it by certified mail to Enercity in Hannover, Germany, using the exact address below, and note the tracking number.
Hold on to the receipt
File the receipt with the letter. A Enercity charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Enercity cancellation letter goes
Enercity takes its post at Braunstraße 25, 30169 Hannover, Germany, which is where a cancellation letter belongs.
Hannover is in Niedersachsen, Germany; the postal code to quote is 30169.
Inside, the salutation reads “Sehr geehrte Damen und Herren,”, followed by your details under Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse.
Prefer to write it yourself? Use our letter template
Every address we hold for Enercity, with the envelope wording
Before you cancel Enercity, check these
- Check your next statement: no charge should appear after the cancellation date.
- Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.
- Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Enercity for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.
A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.
Enercity cancellation at a glance
- How Enercity accepts cancellations
- By mailed letter
- Mailing address on file
- Enercity Braunstraße 25 30169 Hannover Germany
- Country
- Germany
- Letter language
- German (template de)
- Added to the database
- May 19, 2026
- Data last checked
