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Where to send your Enercity cancellation letter

Read the addresses on this page next to the full guide to cancelling Enercity.

The addresses we hold

Every address our database holds for Enercity, with the Hannover one a cancellation letter goes to first and the envelope wording that matches it.

Where the letter goesMailing address

EnercityBraunstraße 2530169 HannoverGermany

The Germany address on file for Enercity. Postal code 30169.

How to address the envelope

  1. Copy it exactly onto the envelope

    Write out Braunstraße 25, 30169 Hannover, Germany as shown above, including the 30169 postal code, exactly as printed.

  2. Put your own address on it

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Enercity has moved.

  3. Certified mail, not a courier

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep what the post office gives you

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

Your letter to Enercity

Copy the letter below onto one page, fill in the name and email on the account and, if you have one, an account or customer number, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Enercity Braunstraße 25 30169 Hannover Germany

To whom it may concern,

I am cancelling my account with Enercity, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Enercity for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Enercity