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Cancel your Etra subscription by mail

Etra deals with cancellations through the post, so the request goes in a letter and the certified-mail receipt is your proof of when. Post for Etra is handled in Cittadella PD, Italy, which is where your letter is headed.

Let Postbye cancel Etra for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Etra.

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  • 3 Etra cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Etra by mail

  1. Collect the details you need

    Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Etra has on file.

  2. Write your request

    Postbye writes the letter in Italian from our Italian template, because Etra's address is in Italy. It opens with the subject line “Oggetto: Richiesta di cancellazione – [your name]” and asks Etra to end the subscription, stop all further charges and confirm in writing.

  3. Send it by certified mail

    Take the letter to the post office and ask for certified delivery to 35013 Cittadella PD. Keep the tracking number it gives you.

  4. File the delivery record

    The receipt dates your request. Look at your next statement for any Etra charge after that date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Etra cancellation letter goes

EtraVia del Telarolo 935013 Cittadella PDItaly

Etra can be reached by post at Via del Telarolo 9, 35013 Cittadella PD, Italy.

Copy the postal code 35013 exactly: it is what routes the letter to Veneto, Italy.

The letter is addressed “A chi di competenza,” and its details block uses the labels Titolare dell'account, Indirizzo di fatturazione registrato and Email registrata.

Prefer to write it yourself? Use our letter template

Every address we hold for Etra, with the envelope wording

Before you cancel Etra, check these

  • Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.
  • Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Etra for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Etra

How cancelling by mail works

A subscription ends when the company records your request, not when you stop using it, and a letter is the record you can show later.

A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.

Etra cancellation at a glance

How Etra accepts cancellations
By mailed letter
Mailing address on file
Etra Via del Telarolo 9 35013 Cittadella PD Italy
Country
Italy
Letter language
Italian (template it)
Added to the database
May 13, 2026
Data last checked

Etra cancellation questions

Where do I send my Etra cancellation letter?

Address the letter to Etra, Via del Telarolo 9, 35013 Cittadella PD, Italy.

Which language is my Etra letter written in?

Italian. Etra's address is in Italy, so the letter is prepared from the Italian template under the subject line “Oggetto: Richiesta di cancellazione – [your name]”.

What do I need to cancel Etra?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Etra has on file.

Will Etra confirm my cancellation?

The letter asks Etra to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Etra received the request. If a charge posts after that date, quote the receipt with your copy of the letter.