Cancel your Exetel subscription by mail
To end a Exetel subscription you write to them: Exetel handles cancellations by post. The cancellation address on file for Exetel is in Sydney, Australia.
Let Postbye cancel Exetel for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Exetel.
- 4.8 from 2,931 reviews
- 2 Exetel cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Exetel by mail
Find your account details
Check the account number, the phone number or service address being cancelled and the name on the account before anything else. A request that does not match the account on file at Exetel is the easiest one to set aside.
Write the cancellation request
State plainly that you want the Exetel account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template (“Subject: Cancellation Request – [your name]”).
Post it with proof of delivery
Send the letter to the Sydney mailing address shown below by certified mail. Keep the tracking number safe.
Hold on to the receipt
The receipt dates your request. Look at your next statement for any Exetel charge after that date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Exetel cancellation letter goes
Exetel can be reached by post at Shelley Street 12, Level 9, 2000 Sydney, Australia.
The postcode 2000 belongs to New South Wales, Australia, so this is where the envelope is delivered.
Your name, address and email appear in a short block labelled Account holder, Billing address on file and Email on file, under the greeting “To Whom It May Concern,”.
Prefer to write it yourself? Use our letter template
Before you cancel Exetel, check these
- If you are moving to another provider, keep the line active until the new service works, then cancel.
- Name the exact line or service address. Accounts with several lines can leave one of them running.
- Ask for a final bill in writing and return any rented equipment by tracked mail.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Exetel for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a phone or internet plan
Phone and internet providers tie cancellation to contracts, equipment balances and notice periods, so the request should name the exact line or service and ask for a final bill in writing.
A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.
Exetel cancellation at a glance
- How Exetel accepts cancellations
- By mailed letter
- Mailing address on file
- Exetel Shelley Street 12 Level 9 2000 Sydney Australia
- Country
- Australia
- Letter language
- English (template en-generic)
- Category (from the company name)
- Phone & internet
- Added to the database
- May 19, 2026
- Data last checked
