Where to send your Experian cancellation letter
Read the addresses on this page next to the full guide to cancelling Experian.
The addresses we hold
Where a cancellation letter to Experian should be sent: the verified Allen address below, plus the other addresses on file, and how to write them on the envelope.
Where the letter goesDedicated cancellation box
ExperianAttn: Customer CarePO Box 2390Allen, TX 75013“PO Box 2390” is a post-office box, so it takes post and not couriers: certified mail is the way to reach it. Our records list this box for Experian cancellations.
Mailing address
ExperianPO Box 2390Allen, TX 75013Experian takes its post at this Texas address (ZIP 75013).
How to address the envelope
Copy the address exactly
One address block, copied whole: Attn: Customer Care, PO Box 2390, Allen, TX 75013. If any line differs from the card above, start the envelope again.
Add your return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Experian has moved.
Send it certified
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
Keep the proof together
Your copy of the letter, the mailing receipt and the tracking record belong together in one file, especially with the notice rule: Change or cancel the plan at any time.
Your letter to Experian
The request itself is short: Experian is asked to end the account, stop the charges and confirm in writing, with the account or subscription number, the email the plan was bought with and the address or devices it covers where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Experian Attn: Customer Care PO Box 2390 Allen, TX 75013
To whom it may concern,
I am cancelling my account with Experian, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
I am giving notice under my agreement: Change or cancel the plan at any time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Experian for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.