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Where to send your Facetory cancellation letter

Read the addresses on this page next to the full guide to cancelling Facetory.

The addresses we hold

The address a cancellation letter to Facetory needs, and every other address we hold, starting in Brea: copy the lines exactly and the envelope sorts itself.

Where the letter goesMailing address

FacetoryMoonstone 1470Brea 92821

Brea, ZIP 92821: where mail for Facetory is delivered.

How to address the envelope

  1. Copy the address exactly

    The front of the envelope carries Moonstone 1470, Brea 92821 and nothing else in the address block. Check the 92821 digit by digit before it goes in the post.

  2. Add the return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Buy the certified service

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep the records

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The letter to send

A plain, dated letter to Facetory asking for the cancellation, the end of every charge and written confirmation. Have the name and email on the account and, if you have one, an account or customer number to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Facetory Moonstone 1470 Brea 92821

To whom it may concern,

I am cancelling my account with Facetory, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Facetory for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Facetory