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Where to send your Facetune cancellation letter

Read the addresses on this page next to the full guide to cancelling Facetune.

The addresses we hold

One place for Facetune's mailing addresses: the Jerusalem delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.

Where the letter goesMailing address

FacetuneYesha'yahu Leibowitz 3011th Floor9190401 JerusalemIsrael

The Israel address on file for Facetune. Postal code 9190401.

Second address on file

FacetuneTheodor-Stern-Kai 111th Floor60596 Frankfurt am MainGermany

The database lists this as a second address for Facetune. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Write the address as printed

    Address the envelope to Yesha'yahu Leibowitz 30, 11th Floor, 9190401 Jerusalem, Israel. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Put your own address on it

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Certified mail, not a courier

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Jerusalem is traceable from the article number until it is signed for.

  4. Keep the proof together

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The letter, written out

What the letter to Facetune says: one clear cancellation request, no reasons given, the account email, the plan or product name and the invoice or order number from your latest receipt quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Facetune Yesha'yahu Leibowitz 30 11th Floor 9190401 Jerusalem Israel

To whom it may concern,

I am cancelling my account with Facetune, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Facetune for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Facetune