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Cancel your Factorio subscription by mail

Factorio deals with cancellations through the post, so the request goes in a letter and the certified-mail receipt is your proof of when. Factorio receives written requests in London, United Kingdom.

Let Postbye cancel Factorio for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Factorio.

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  • 2 Factorio cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Factorio by mail

  1. Note your account details

    Factorio will look your account up from what the letter says, so check the name and email on the account and, if you have one, an account or customer number first.

  2. Write your request

    The letter asks Factorio to end the account, stop every future charge and confirm it in writing, under the subject line “Subject: Cancellation Request – [your name]”. Postbye fills it in from our English template.

  3. Post it with proof of delivery

    Post it by certified mail to Factorio in London, United Kingdom, using the exact address below, and note the tracking number.

  4. Save the tracking record

    It shows the date Factorio received your letter. Check your next statement: no Factorio charge should post after the cancellation date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Factorio cancellation letter goes

FactorioDevonshire Street 41W1G 7AJ LondonUnited Kingdom

Factorio can be reached by post at Devonshire Street 41, W1G 7AJ London, United Kingdom.

The postcode W1G 7AJ belongs to England, United Kingdom, so this is where the envelope is delivered.

Inside, the salutation reads “To Whom It May Concern,”, followed by your details under Account holder, Billing address on file and Email on file.

Prefer to write it yourself? Use our letter template

Every address we hold for Factorio, with the envelope wording

Before you cancel Factorio, check these

  • Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
  • Use the same name and email as on the account. A mismatch can delay the request.
  • Check your next statement: no charge should appear after the cancellation date.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Factorio for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Factorio

How cancelling by mail works

A subscription ends when the company records your request, not when you stop using it, and a letter is the record you can show later.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

Factorio cancellation at a glance

How Factorio accepts cancellations
By mailed letter
Mailing address on file
Factorio Devonshire Street 41 W1G 7AJ London United Kingdom
Country
United Kingdom
Letter language
English (template en-generic)
Added to the database
May 19, 2026
Data last checked

Factorio cancellation questions

Where do I send my Factorio cancellation letter?

Address the letter to Factorio, Devonshire Street 41, W1G 7AJ London, United Kingdom.

What do I need to cancel Factorio?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Factorio has on file.

Will Factorio confirm my cancellation?

The letter asks Factorio to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Factorio received the request. If a charge posts after that date, quote the receipt with your copy of the letter.