Where to send your Factorio cancellation letter
Read the addresses on this page next to the full guide to cancelling Factorio.
The addresses we hold
The addresses below are what our database holds for Factorio, first the one a cancellation letter belongs to in London, then the others, so you can tell them apart.
Where the letter goesMailing address
FactorioDevonshire Street 41W1G 7AJ LondonUnited KingdomThe United Kingdom address on file for Factorio. Postal code W1G 7AJ.
How to address the envelope
Copy it exactly onto the envelope
Address the envelope to Devonshire Street 41, W1G 7AJ London, United Kingdom. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.
Put your own address on it
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Ask for certified mail
Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.
Keep the proof together
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.
The letter, written out
The letter below asks Factorio to end the account, stop further charges and confirm in writing. Put the account email or gamer tag, the platform you pay through and the subscription name in the bracketed places.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Factorio Devonshire Street 41 W1G 7AJ London United Kingdom
To whom it may concern,
I am cancelling my account with Factorio, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Factorio for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.