Skip to content

Cancel your Figma subscription by mail

Directly with Figma, the way to cancel is: Online (Admin > Settings > Plan and billing > Cancel plan). Notice rule: Cancel before the billing renewal.

Let Postbye cancel Figma for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Figma.

  • 4.8 from 2,931 reviews
  • 2 Figma cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Figma by mail

  1. Note your account details

    Check the account email, the plan or product name and the invoice or order number from your latest receipt before anything else. A request that does not match the account on file at Figma is the easiest one to set aside.

  2. Write the cancellation request

    Ask Figma to cancel the account, stop all further charges and confirm in writing. Postbye prepares the letter from our English template, with the subject line “Subject: Subscription termination – Figma”.

  3. Post it with proof of delivery

    Send the letter to the San Francisco mailing address shown below by certified mail. Keep the tracking number safe.

  4. Hold on to the receipt

    Once the letter is delivered, the date on the receipt is the date Figma was told. Compare it with your statements over the next billing cycle.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Figma cancellation letter goes

Figma760 Market StreetFloor 10San Francisco, CA 94102

Figma lists 760 Market Street, Floor 10, San Francisco, CA 94102 as its mailing address.

ZIP code 94102 is in California, so the letter stays inside the United States postal system.

The letter greets the reader with “To Whom It May Concern,”; your own details sit under the labels Name, Address and E-mail.

Prefer to write it yourself? Use our letter template

Every address we hold for Figma, with the envelope wording

Before you cancel Figma, check these

Notice period: Cancel before the billing renewal. Work out your cancellation deadline.

  • Downgrading or cancelling does not delete the account
  • A Professional team must be on a cancelled plan before it can be deleted
  • Export files before cancelling

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Figma for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Figma

Cancelling a software or app subscription

Software plans are billed per plan or per seat, often yearly, and the app store version is billed by the store rather than the developer, so the request has to name the plan and who bills it.

A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.

Figma lets you cancel directly (online (Admin > Settings > Plan and billing > Cancel plan)). A letter is the fallback that leaves a dated record when the direct route fails.

Figma cancellation at a glance

How Figma accepts cancellations
Online (Admin > Settings > Plan and billing > Cancel plan)
Mailing address on file
Figma 760 Market Street Floor 10 San Francisco, CA 94102
Country
United States
Letter language
English (template en)
Category
Software & apps
Verified on

Figma cancellation questions

Where do I send my Figma cancellation letter?

Address the letter to Figma, 760 Market Street, Floor 10, San Francisco, CA 94102.

How long does a cancellation letter to Figma take?

Figma's address is in California. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does Figma require notice before I cancel?

The rule we recorded for Figma: Cancel before the billing renewal. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Figma?

Have the account email, the plan or product name and the invoice or order number from your latest receipt to hand. The details in the letter need to match what Figma has on file.

Will Figma confirm my cancellation?

The letter asks Figma to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Figma received the request. If a charge posts after that date, quote the receipt with your copy of the letter.