Cancel your Microsoft subscription by mail
Directly with Microsoft, the way to cancel is: Online: account.microsoft.com/services/microsoft365 > Cancel subscription > 'I don't want my subscription'. Notice rule: If only 'Turn on recurring billing' shows, the plan is already set to lapse and you keep using it until the shown date.
Let Postbye cancel Microsoft for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Microsoft.
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- 3 Microsoft cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Microsoft by mail
Gather your account details
Before writing, collect the account email, the plan or product name and the invoice or order number from your latest receipt. Microsoft can only act on a request it can match to an account.
Write the cancellation request
Postbye turns the request into a finished English letter headed “Subject: Subscription termination – Microsoft”: close the Microsoft account, stop every charge and reply in writing.
Post the letter
Send the letter to the Redmond mailing address shown below by certified mail. Keep the tracking number safe.
File the delivery record
Once the letter is delivered, the date on the receipt is the date Microsoft was told. Compare it with your statements over the next billing cycle.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Microsoft cancellation letter goes
Microsoft can be reached by post at 1 Microsoft Way, Redmond, WA 98052.
Redmond is in Washington (ZIP 98052), a domestic address for certified mail within the United States.
Inside, the salutation reads “To Whom It May Concern,”, followed by your details under Name, Address and E-mail.
Prefer to write it yourself? Use our letter template
Every address we hold for Microsoft, with the envelope wording
Before you cancel Microsoft, check these
Notice period: If only 'Turn on recurring billing' shows, the plan is already set to lapse and you keep using it until the shown date. Work out your cancellation deadline.
- Cancelling does not automatically bring a refund; eligibility is shown after you cancel
- Storage drops to 5GB cloud / 15GB Outlook.com mail, including for shared Family members
- If over the free limit you can't upload/sync to OneDrive or send/receive Outlook.com mail; after 6 months OneDrive files may be deleted
If you pay through someone else
- Google Play or Apple App Store: contact their customer support to cancel; third-party retailers (e.g. Amazon): contact the retailer to manage the subscription
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Microsoft for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a software or app subscription
Software plans are billed per plan or per seat, often yearly, and the app store version is billed by the store rather than the developer, so the request has to name the plan and who bills it.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
Microsoft lets you cancel directly (online: account.microsoft.com/services/microsoft365 > Cancel subscription > 'I don't want my subscription'). A letter is the fallback that leaves a dated record when the direct route fails.
Microsoft cancellation at a glance
- How Microsoft accepts cancellations
- Online: account.microsoft.com/services/microsoft365 > Cancel subscription > 'I don't want my subscription'
- Mailing address on file
- Microsoft 1 Microsoft Way Redmond, WA 98052
- Country
- United States
- Letter language
- English (template en)
- Category
- Software & apps
- Checked against
- Verified on
