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Where to send your Microsoft cancellation letter

Read the addresses on this page next to the full guide to cancelling Microsoft.

The addresses we hold

Everything we hold on where Microsoft takes its post: the 98052 Redmond delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

Microsoft1 Microsoft WayRedmond, WA 98052

Washington, ZIP 98052: where mail for Microsoft is delivered.

How to address the envelope

  1. Copy the address exactly

    One address block, copied whole: 1 Microsoft Way, Redmond, WA 98052. If any line differs from the card above, start the envelope again.

  2. Put your own address on it

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Microsoft has moved.

  3. Send it certified

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Redmond is traceable from the article number until it is signed for.

  4. File the receipt with your copy

    Hold on to the letter copy, the receipt and the tracking page; the notice period (If only 'Turn on recurring billing' shows, the plan is already set to lapse and you keep using it until the shown date) runs from the date on the record.

The letter to send

What the letter to Microsoft says: one clear cancellation request, no reasons given, the account email, the plan or product name and the invoice or order number from your latest receipt quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Microsoft 1 Microsoft Way Redmond, WA 98052

To whom it may concern,

I am cancelling my account with Microsoft, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

I am giving notice under my agreement: If only 'Turn on recurring billing' shows, the plan is already set to lapse and you keep using it until the shown date.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Microsoft for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Microsoft