Where to send your Filmora cancellation letter
Read the addresses on this page next to the full guide to cancelling Filmora.
The addresses we hold
If you are writing to Filmora, this is the page with the address on it: Burnaby, V5C 0E1, plus what to write on the envelope and how to prove it arrived.
Where the letter goesMailing address
FilmoraLougheed Highway 4445#200V5C 0E1 BurnabyCanadaThe Canada address on file for Filmora. Postal code V5C 0E1.
Second address on file
Filmora東神田2丁目10番9号The Portal Akihabara 3F1010031 千代田区JapanThe database lists this as a second address for Filmora. Use the primary address above unless your agreement names this one.
How to address the envelope
Use the address letter for letter
One address block, copied whole: Lougheed Highway 4445, #200, V5C 0E1 Burnaby, Canada. If any line differs from the card above, start the envelope again.
Put your own address on it
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Send it certified
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
Keep what the post office gives you
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
The cancellation letter
The request itself is short: Filmora is asked to end the account, stop the charges and confirm in writing, with the account email, the plan or product name and the invoice or order number from your latest receipt where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Filmora Lougheed Highway 4445 #200 V5C 0E1 Burnaby Canada
To whom it may concern,
I am cancelling my account with Filmora, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Filmora for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.