Where to send your Flatex cancellation letter
Read the addresses on this page next to the full guide to cancelling Flatex.
The addresses we hold
Every address our database holds for Flatex, with the Frankfurt am Main one a cancellation letter goes to first and the envelope wording that matches it.
Where the letter goesMailing address
FlatexGroße Gallusstraße 16-1860312 Frankfurt am MainGermanyThe Germany address on file for Flatex. Postal code 60312.
How to address the envelope
Copy the address exactly
Copy Große Gallusstraße 16-18, 60312 Frankfurt am Main, Germany letter for letter. A wrong digit in 60312 is enough to send the letter on a detour.
Add the return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Ask for certified mail
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
Keep the records
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.
The letter to send
The letter below asks Flatex to end the account, stop further charges and confirm in writing. Put the account email, the last four digits of the linked bank account or card and the membership tier in the bracketed places.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Flatex Große Gallusstraße 16-18 60312 Frankfurt am Main Germany
To whom it may concern,
I am cancelling my account with Flatex, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Flatex for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.